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Frequently Asked Questions

Navigating the world of cleaning services should be seamless, which is why we've crafted a comprehensive Frequently Asked Questions (FAQ) page at Earthwise Cleaning Company. Our FAQ page is designed to address any inquiries you may have about our services, pricing, scheduling, and our eco-friendly approach. We've gathered the most common questions and provided clear, concise answers to ensure you have all the information you need at your fingertips. Whether you're a first-time client or a returning customer, our FAQ page is here to empower you with knowledge and help you make informed decisions about your cleaning needs.

How Do I Schedule a Cleaning?

Scheduling a cleaning with Earthwise Cleaning Company is simple. You can either give us a call at 706-449-1843 or send us an email at owner@earthwisecleaningco.com. Our friendly team will assist you in setting up a convenient time for your cleaning service. We're here to make the process hassle-free for you!

How do I get a quote?

Certainly! Obtaining a quote is easy with Earthwise Cleaning Company. Just click the "Get a Quote" button at the top of the page, and you'll be guided through a quick process to provide us with the necessary details. Alternatively, you can reach out to us by calling us at 706-449-1843 or emailing us at owner@earthwisecleaningco.com, and our team will promptly assist you in getting an accurate quote tailored to your specific cleaning needs. We're here to make the quoting process as convenient as possible for you!

Are your cleaning products safe for pets and children?

Absolutely! At Earthwise Cleaning Company, the safety of your loved ones, including pets and children, is our top priority. We exclusively utilize non-toxic and eco-friendly cleaning products in all our services. You can rest assured that our cleaning methods maintain a healthy environment, ensuring your space remains safe, clean, and free from harmful chemicals.

Is Earthwise Cleaning Company licensed and insured?

Certainly! Earthwise Cleaning Company takes your peace of mind seriously. We are fully licensed, bonded, and insured, providing you with an added layer of confidence in our services. This means that you can trust us to deliver exceptional cleaning while safeguarding your property and interests. Your satisfaction and security are our utmost concern, and our credentials reflect our commitment to professionalism and accountability.

Do I need to be present during the cleaning?

 Your convenience is important to us at Earthwise Cleaning Company. You do not need to be present during the cleaning session if you prefer not to be. Our professional and trustworthy team is experienced in providing secure, efficient, and thorough cleaning services even in your absence. Just let us know your preferred entry method, and we'll take care of the rest, ensuring you return to a beautifully cleaned space. Your comfort and flexibility matter to us!

Do you offer one-time cleaning or only recurring services?

Earthwise Cleaning Company offers the flexibility you need. Whether you're looking for a one-time deep clean or ongoing regular services, we have you covered. Our range of options allows you to choose what suits your needs best. From single deep cleans to scheduled maintenance, our skilled team is dedicated to delivering a spotless space, no matter the frequency. We're here to cater to your cleaning requirements, whenever you need us.

Do I need to provide cleaning equipment and supplies?
 

Earthwise Cleaning Company comes fully prepared to handle every aspect of your cleaning needs. We arrive equipped with all the necessary cleaning supplies and equipment, ensuring a seamless and efficient cleaning experience. From eco-friendly cleaning solutions to specialized tools, we have it all covered. Your convenience is our priority, and our comprehensive approach means you can sit back and enjoy a sparkling space without any worry or hassle.

Are your cleaning professionals background-checked and trained?

Your peace of mind matters to us at Earthwise Cleaning Company. All members of our staff undergo thorough background checks and receive professional training to ensure your safety and satisfaction. We are committed to maintaining a team of trustworthy and skilled professionals who deliver exceptional cleaning services. You can trust that our staff is not only well-prepared but also dedicated to upholding the highest standards of professionalism and reliability.

How do I make payments for the cleaning services?

For your convenience and a seamless booking process, Earthwise Cleaning Company requires a card on file to reserve all services. Rest assured, your card will only be charged after the cleaning has been successfully conducted. Your financial information is stored within our secure and encrypted system, ensuring the utmost privacy and protection of your data. This practice ensures a hassle-free experience for you, allowing you to enjoy a clean and refreshed space without any concerns. Your trust and security are our top priorities.

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